Support

Get help

Questions, billing, or something not working? We’re a small team and we read every message — most get a reply within 1–2 business days.

Email us

[email protected]

Tell us your account email and, if it’s about a specific video or post, roughly when it happened — it helps us find it fast.

Manage your subscription

Subscriptions and credit purchases made in the app are billed by Apple or Google. Manage, upgrade, or cancel anytime in your App Store or Play Store subscription settings. Access runs to the end of the paid period.

Delete your account

You can permanently delete your account and data anytime in the app at Settings → Delete account, or on the web dashboard under Settings. Email us if you’d like us to do it for you.

Policies

Support — Viralcu